Meet Our Team

Founded in 2012, AVID Risk Solutions, Inc. is an independent insurance agency headquartered in Middleton, WI.

We are the trusted partner of businesses, professional service providers and individuals. Because we are independent, we serve as an objective advocate for our clients, formulating innovative and value-driven insurance programs.

At AVID, we have an active interest and enthusiasm for every client. The lasting value of a partnership with AVID Risk Solutions is in our company-wide commitment to the total well-being of our clients. At AVID, every account is a relationship, led by an accomplished risk-management professional and backed by a team of knowledgeable and committed associates. We commit ourselves as a company to understanding each and every client—the organizations, the individuals who lead them, and the industries in which they compete—to ensure the ideal fit for our services and the best approach to supporting growth and success.

Management Team
Brock Ryan

Brock Ryan

President, Partner

608.827.4525
Middleton Office
Ben Shortreed

Ben Shortreed

Executive Vice President, Partner

608.827.4525
Middleton Office
Janel Bazan, CIC

Janel Bazan, CIC

Vice President of Operations

608.827.4525
Middleton Office
Chad Pryor, ARM, AIS, AINS, CRIS, TRIP

Chad Pryor, ARM, AIS, AINS, CRIS, TRIP

Business Development Director

920.261.5403
Watertown Office
Middleton Team
Chad Flentje

Chad Flentje

Client Executive: Commercial Lines & Agriculture, Partner

608.827.4525
Middleton Office
Katie Selz

Katie Selz

Client Executive: Employee Benefits, Partner

608.827.4525
Middleton Office
Shane Larson

Shane Larson

Client Executive: Commercial Lines, Partner

608.827.4525
Middleton Office
Brian Greenwold

Brian Greenwold

Client Executive: Commercial Lines

608.827.4525
Middleton Office
Caitlyn Saunders

Caitlyn Saunders

Client Administrator: Commercial Lines

608.827.4525
Chase Rudy

Chase Rudy

Client Executive: Commercial Lines

608.827.4525
Middleton Office
Dan Selz

Dan Selz

Agency/Producer Relationship Manager: Voluntary Benefits

608.827.4525
Middleton Office
Erin Hefty, FCLS, SCLA, AIC

Erin Hefty, FCLS, SCLA, AIC

Claims Administrator

608.827.4525
Middleton Office
Jane Franzen

Jane Franzen

Client Executive: Commercial & Personal Lines

608.356.8948
Middleton Office
Kaylin Seffrood

Kaylin Seffrood

Client Executive: Commercial Lines

608.827.4525
Middleton Office
Lisa Runnels

Lisa Runnels

Client Manager: Commercial Lines

608.827.4525
Middleton Office
Melissa Morgan

Melissa Morgan

Technical Service Agent

608.827.4525
Middleton Office
Mindy Mulhern

Mindy Mulhern

Client Manager: Personal Lines

608.827.4525
Middleton Office
Molly Breunig

Molly Breunig

Client Manager: Employee Benefits

608.827.4525
Middleton Office
Nancy Creamer, CIC, CPCU

Nancy Creamer, CIC, CPCU

Business Development Coordinator: Commercial Lines

608.827.4525
Middleton Office
Nick Groves, CRIS

Nick Groves, CRIS

Client Executive: Commercial Lines

608.827.4525
Middleton Office
Reid Olson

Reid Olson

Client Executive: Commercial Lines

608.827.4525
Middleton Office
Sarah Duffy

Sarah Duffy

Technical Service Agent

608.827.4525
Middleton Office
Steve Bissen

Steve Bissen

Client Executive: Commercial Lines

608.827.4525
Middleton Office
Tiffany Jenson

Tiffany Jenson

Client Executive: Employee Benefits

608.827.4525
Middleton Office
Tiffany Reyes

Tiffany Reyes

Client Manager

608.827.4525
Marcus Canty

Marcus Canty

Risk Manager: Commercial Lines

608.827.4525
Middleton Office
Bailee Fritz

Bailee Fritz

Operations Intern

608.827.4525
Middleton Office
Caitie Vande Hey

Caitie Vande Hey

Accounting Coordinator

608.827.4525
Middleton Office
Colleen Kuenster

Colleen Kuenster

Administrative Assistant

608.827.4525
Middleton Office
Dawn Breunig

Dawn Breunig

Senior Accounting Specialist

608.827.4525
Middleton Office
Eric Weaver, CISR

Eric Weaver, CISR

Assistant Operations Manager

(608) 827-4525
Middleton Office
Heidi Michel

Heidi Michel

Marketing Director

920-545-5679
Middleton Office
Beaver Dam Team
Brendalee Neitzel

Brendalee Neitzel

Technical Service Agent: Personal Lines

920.885.5252
Beaver Dam Office
Bridget McClelland, AIC, FCLS, SCLA

Bridget McClelland, AIC, FCLS, SCLA

Client Manager: Personal Lines

608.827.4525
Beaver Dam Office
Deborah Knight

Deborah Knight

Client Manager: Personal Lines

920.885.5252
Beaver Dam Office
Jessica Nowicki

Jessica Nowicki

Client Executive: Commercial & Personal Lines

920.885.5252
Beaver Dam Office
Kali Urban

Kali Urban

Client Manager: Personal Lines

920.885.5252
Beaver Dam Office
Sharon Selchert

Sharon Selchert

Client Manager: Commercial Lines

920.885.5252
Beaver Dam Office
Terri Diehlmann

Terri Diehlmann

Client Executive: Commercial & Personal Lines

920.885.5252
Beaver Dam Office
Patti Rake

Patti Rake

Administrative Assistant

920.885.5252
Beaver Dam Office
Fond du Lac Team
Kyle McDonald, CIC, CPCU

Kyle McDonald, CIC, CPCU

Client Executive: Commercial Lines

Fond Du Lac Office
Angela Schneider

Angela Schneider

Client Manager

920.923.5550
Fond du Lac Office
Waterloo Team
Patti Weber

Patti Weber

Client Executive

920.545.0226
Waterloo Office
Watertown Team
Bonnie Jaeger

Bonnie Jaeger

Client Manager: Personal Lines

920.261.5403
Watertown Office
Chad Rosenow

Chad Rosenow

Information Technology Coordinator

920.261.5403
Watertown Office
Charlene Tegtmeier

Charlene Tegtmeier

Client Executive: Personal Lines

920.261.5403
Watertown Office
Emily Hartung

Emily Hartung

Customer Service Agent

920.261.5403
Watertown Office
Kay Fuchs

Kay Fuchs

Client Manager: Commercial Lines

920.261.5403
Watertown Office
Mary Lewis

Mary Lewis

Client Manager: Personal Lines

920.261.5403
Watertown Office
Shelly Goodle

Shelly Goodle

Client Manager: Personal Lines

920.261.5403
Watertown Office
Sue Schmitt

Sue Schmitt

Client Executive: Employee Benefits & Personal Lines

262.522.8600
Watertown Office
Waukesha Team
Cindy Massman, CISR

Cindy Massman, CISR

Client Manager: Commercial Lines

262.522.8600
Waukesha Office
David Pautz

David Pautz

Client Executive: Commercial Lines, Partner

262.522.8600
Waukesha Office
Greg Erickson

Greg Erickson

Client Executive: Commercial Lines

262.522.8600
Waukesha Office
Lori LaMoore

Lori LaMoore

Client Executive: Commercial & Personal Lines

262.864.4065
Waukesha Office
Fort Myers Team
Robin Cales

Robin Cales

Client Executive

239.244.8090
Fort Myers Office
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